When we create a New Supplier Return and during Confirming the pick task ABC, System defaults Restricted check box although the preceding Putaway task PQR is unchecked.
Reproducing the Issue
- Go to Outbound Logistics Work Center.
- Navigate to Task Control View.
- Search for Returns Pick task ABC.
- Select Go.
- Select Confirm.
We see Restricted checkbox being checked by default although the preceding put away task PQR is not scoped for Restricted.
For Return to supplier scenario, the Restricted checkbox by default is checked.
The reason is to achieve the business case where the user receives the product from supplier and needs to mark product returns (e.g. damaged products) as 'Restricted' stock, so it is necessary to differentiate product returns from other products.
Based on the business need, there is a provision to manually uncheck at the time of Confirming the Returns Pick Task.
This is the designed behavior.
KBA , AP-ODP-ODR , Outbound Delivery Request , How To