2398488 - 1611 Personal Information of new hire / rehire is replaced by dependent information

SAP Knowledge Base Article - Public

2398488 - 1611 Personal Information of new hire / rehire is replaced by dependent information

Symptom

Personal Information of new hire / rehire is replaced by dependent information in 1611 instance.

Add a new employee---->enter Son as dependent--->Save the user--->Employee name is replaced by Son's name.

Issue is replicable  when a  hire/rehire is performed with following rule configuration.

1.onSave rule with base object as personal information which updates some fields in personal info portlet.Rule assigned to personal Info element

2.onSave rule with base object employee information which sets the logic to trigger a workflow.Rule assigned to personal info element.

Environment

SuccessFactors Employee Central Hire wizard

Resolution

Engineering is performing QA testing to patch this issue.Patch date is not yet finalized.

Workaround

Immediate work around is to temporarily remove the onSave rules that is updating the Personal Information.

Or do not add dependent details during hire/rehire.This can be added after saving the user.

Keywords

Dependent , New hire, rehire,personal information. , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , Problem

Product

SAP SuccessFactors HCM Suite 1611