2398329 - System Crash When Trying To Open Output History tab in Purchase Orders

SAP Knowledge Base Article - Public

2398329 - System Crash When Trying To Open Output History tab in Purchase Orders

Symptom

System crashes when you try to view Output History.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders Work Center.
  2. Go to the Purchase Orders View.
  3. Search for Purchase Order XYZ (XYZ refers to the purchase order ID) and click on View All button.
  4. Navigate to Output History Tab.

Cause

You encounter system crash because the total size of the attachments(both at header and item level together) is greater than 10 MB.

Resolution

  1. Go to the Purchase Request and Orders Work Center.
  2. Go to the Puchase Orders View.
  3. Search for Purchase Order XYZ (XYZ refers to the purchase order ID) and Select on View All button.
  4. Navigate to Attachments Tab.
  5. In the top right corner, Select You Can Also Button.
  6. Select Edit Output Settings for Change PO option.
  7. Navigate to Attachments Tab and uncheck the unnecessary attachments.

This is applicable to other Business Documents like Sales Order.

Note: You can also Delete the unnecessary attachments.

Keywords

Sytem crash while opening Output history tab,Purchase order Output history empty , KBA , AP-PRP , Purchase Request Processing , Product Enhancement

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0