SAP Knowledge Base Article - Public

2397953 - Learning-Thumbnail image for Curricula not working as per configuration

Symptom

Thumbnail image for Curricula  is not updated with new image

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions since b1611

Resolution

As a part of b1611 release, customers can update images for Curricula and Quick Guide, but even after updating new Thumbnail images under Configurations > Image the new image is not showing for user.

This is due to the below configuration is not enabled under System Admin > Configuration > System Configuration > LMS_ADMIN

showItemThumbnailPhotosGlobally=false
showSystemDefaultThumbnail=false

Please enable these settings to show the thumbnail image for Curricula and QuickGuide:

showItemThumbnailPhotosGlobally=true
showSystemDefaultThumbnail=true

Keywords

Thumbnail, Image, Curricula Image, Quick Guide Image, showItemThumbnailPhotosGlobally, showSystemDefaultThumbnail , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions