2397743 - System triggers errors when Sales Kit Item is released through Customer Demand.

SAP Knowledge Base Article - Public

2397743 - System triggers errors when Sales Kit Item is released through Customer Demand.

Symptom

When Sales Kit item XX is released through Customer Demand PQR, Error and Warning message appears as follows.

Release not possible at item level of Sales Kit.

It is not possible to release Sales Order PQR item XX. Stock is not available for some items in the delivery group.

Reproducing the Issue

  1.  Go to Outbound Logistics Control Work Center.
  2.  Go to Customer Demand View.
  3.  Search for PQR.
  4.  Select Go.
  5.  Select the Line item XX.
  6.  Select  Release with option With Stock Check.

Error and Warning message appears as follows.

Release not possible at item level of Sales Kit.

It is not possible to release Sales Order PQR item XX. Stock is not available for some items in the delivery group.

Cause

If a same delivery group has N items and if we try to release only one of its items, system will try to release all of them, as  it is a delivery group.

If we are doing release with stock check and if even one item of a delivery group does not have stock to release, none of the items will be released.

Resolution

This is a standard system behavior as designed.

Keywords

KBA , AP-CR-CR , Customer Requirement , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711