SAP Knowledge Base Article - Public

2397372 - Approval task is not assigned to Respective Approver

Symptom

When you are trying to assign approval task , system is not able to find employee responsible for the task

Reproducing the Issue

  1. Go to the Application and User Management work center
  2. Select view Business Task Management
  3. Select any of the Approval tasks and click on Actions -> Assign Item
  4. Click on the value help for the To field

Employee responsible is not displayed here.

Cause

The Approval process defined as Approval by Cost Center Manager by Value Limit heance you have not defined the value limit for Cost Center Manager in the system.

Resolution

To Resolve this issue, follow these steps:

  1. Scope this question in Business Configuration -Do you want to define advanced approval limits for projects, shopping carts, purchase orders, and purchase order item approvals?
  2. Go to Application and User Management work center
  3. Under common tasks, select Define Approval Value Limit and Define Rules for Approval Limit specifically based on the manager , company name etc.
  4. Save and Activate

 

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711