SAP Knowledge Base Article - Public

2397304 - Partner Request for super admin and provisioning - Onboarding


  • Super Admin Site access required for managing the customer Account.
  • Creation of new Onboarding instance. 
  • Admin User creation in Onboarding.


  • Applicable to All DataCenters


Partners must log access requests via partner portal:

Super Admin Site Access requisite:
Customer Name:
Environment - STAGE/PROD:
Account/Customer ID:
Login Name: (Name of the user who needs access.)
Email ID:
Onboarding User Creation requisite:
Datacenter Location:
Customer Name:
Account ID:
Environment - STAGE/PROD:
Preferred Login name:
First Name:
Last Name:
Email ID:

Please note these requests are not handled by support team.



  • Super Admin Request
, KBA , LOD-SF-OBD-PRV , Provisioning Changes , How To


SAP SuccessFactors Onboarding all versions