SAP Knowledge Base Article - Public

2397165 - How do I configure SAP HANA Cloud Connector and Agent with SAP Analytics Cloud?


How do I connect SAP Cloud Connector and SAP Analytics Cloud Agent to SAP Analytics Cloud?


  • SAP Analytics Cloud
  • SAP Cloud Connector


Please first determine where your SAP Analytics Cloud tenant is hosted by checking the corresponding Region Host in the Region guide below;

You can find your Region Host in your URL, eg. <Tenant Name> would mean the Region host is EU1 which is hosted on SAP Data Centers.

SAP Analytics Cloud hosted on SAP Data Centers

  1. Connect to SAP Analytics Cloud.
  2. Select "System > Administration" from the "Main Menu".
  3. Click "Datasource Configuration".
  4. Click the "Edit" pencil icon.
  5. Enter your S-User.
  6. Click "Add S-User".
  7. Click "Save" icon.

Additional details in the SAP Analytics Cloud help under "Installing the SAPCP Cloud Connector".

SAP Analytics Cloud hosted on non-SAP Data Centers 

SAP Analytics Cloud Operations needs to prepare the sub-account and assign a user to it. In order to request it, you need to create an Incident with SAP Product Support following these instructions:

  1. Open a Product Support Incident using the link
  2. Select the component LOD-ANA-BI.
  3. Provide the following information along with the error message:
    • Your SAP Analytics Cloud Tenant URL ending in "" or "".
    • S-User and E-Mail Address of the System Owner of your SAP Analytics Cloud Tenant (Has the SYSTEM_OWNER role).
  4. After the confirmation received from SAP in the incident continue "Installing the SAPCP Cloud Connector".

See Also

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SAP Analytics Cloud 1.0