SAP Knowledge Base Article - Public

2397165 - How do I connect the SAP Cloud Platform Cloud Connector and the SAP Analytics Cloud Agent to SAP Analytics Cloud?


  • How do I connect the SAP Cloud Platform Cloud Connector and the SAP Analytics Cloud Agent to SAP Analytics Cloud?
  • How to set up data acquisition with SAP Cloud Platform Cloud Connector?


  • SAP Analytics Cloud
  • SAP Cloud Platform Cloud Connector


Determine where your SAP Analytics Cloud tenant is hosted by checking the corresponding Region Host in the Region guide below:

Find your Region Host in the system URL, eg. <customername> means the Region host is EU1, which is hosted in SAP Data Centers.

SAP Analytics Cloud hosted in SAP Data Centers:

  1. Connect to SAP Analytics Cloud.
  2. Select "System > Administration" from the "Main Menu".
  3. Click "Datasource Configuration".
  4. Click the "Edit" pencil icon.
  5. Enter your S-User.
  6. Click "Add S-User".
  7. Click "Save" icon.

SAP Analytics Cloud hosted on non-SAP Data Centers 

SAP Analytics Cloud Operations needs to prepare the sub-account and assign a user to it.
Create a support incident with SAP Product Support to request this:

  1. Open a Product Support Incident using the link
  2. Select component LOD-ANA-BI.
  3. Provide the following information along with the error message:
    • Your SAP Analytics Cloud Tenant URL ending in "" or "".
    • S-User and E-Mail Address of the System Owner of your SAP Analytics Cloud Tenant (Has the SYSTEM_OWNER role).
  4. After the confirmation received from SAP in the incident continue "Installing the SAPCP Cloud Connector".

See Also

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SAP Analytics Cloud 1.0