- Photos in Employee Profile / Organizational Chart shows black background even though the original photo before it is uploaded to SuccessFactors is in white background.
- SuccessFactors Employee Profile b1608
- SuccessFactors Platform b1608
Reproducing the Issue
- Go to Module Picker and Select Employee Profile / My Employee Files.
- You will see the photos in black background.
- Same behavior is observed in all parts of the instance from Org Chart to the thumbnail view of employees in the upper right corner of the instance.
- The black background is caused by uploading photos in transparent background such as files with .png format.
- Re upload the files using .jpg (JPEG) photo format since this file format does not use black background and automatically converts transparent background to white.
- Employee Profile
- Black background
- Photo upload
- Organizational chart
SAP SuccessFactors HCM Core 1605