SAP Knowledge Base Article - Public

2396678 - User Connector - SF Error code 1102 - "Entity does not exist.LocaleID:"

Symptom

User Connector - SF runs with error which exception indicates Error 1102 - "Entity does not exist.LocaleID:"

Environment

SuccessFactors Learning Management System

Reproducing the Issue

Check the User Connector - SF run results based on the time stamp provided. Go to System Admin > Connectors > User Connector - SF> View Results

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Find the run result based on the time stamp > Click View Details

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Find the employee with error or exception

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Cause

This is caused by either the locale not being active or not having a transformation rule for locale on the connector configuration.

Checking connector transformation rule:

Navigate to System Admin > Configuration > System Configuration > Connectors  and check for mapping sfuser.field.transform.data.LOCALE.French=fr,fr_FR

Checking if locale is active/enabled:

Navigate to References > Geography > Locales  and Search for French

Resolution

  • Enable missing Locale:
  1. To enable the locale, please follow the instructions from KBA 2341638.
  • Create a transformation rule to the Locale that is coming in the data file. To create the mapping/transformation rule, go to:
  1. System Admin >
  2. Configuration >
  3. System Configuration >
  4. Connectors >
  5. Use this format sfuser.field.transform.data.LOCALE.<localed ID e.g. French>=fr,fr_FR
  6. Apply changes.

NOTE:

If your Locale ID has a "space" (for example: Spanish Mexican), put a "\" in between. Below is a sample format:

sfuser.field.transform.data.LOCALE.Spanish\ Mexican=es,es_MX

Keywords

locale, user connector - SF, transform, Entity does not exist.LocaleID, LocaleID, 1102 , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions