SAP Knowledge Base Article - Public

2396629 - ‘Document creation notification’ not received when mass creating a form for yourself


Mass creating a form for yourself will generate the ‘Mass Create Form Instance Notification’, but the ‘Document Creation Notification’ not generated.


HCM Core Bizx Platform

Performance Management

Reproducing the Issue

Admin or HR user launch a form for himself, he received the email notification of ‘Mass Create Form Instance’, but ‘Document creation notification’ was not received.


Document creation notification not sent if the Sender and the Recipient are identical.


It's expected behavior that ‘Document creation notification’ not sent to you when you launch a form for yourself.

Individual Document Creation notification or any other document routing notification, an email will be sent only if the sender/originator is different from the recipient.

But form ‘Mass Create Form Instance Notification’ will be sent for sure if ‘Mass Create Form Instance Notification’ is enabled in E-Mail Notification Templates.


Document creation notification; Mass create form; userself , KBA , LOD-SF-PM , Performance Management , Problem


SAP SuccessFactors HCM Core 1608