2396620 - Employee Portal Button Missing in Panel and Fix (1605 release)

SAP Knowledge Base Article - Public

2396620 - Employee Portal Button Missing in Panel and Fix (1605 release)

Symptom

  • Employee Portal Button is missing in the panel.

Environment

  • Applicable for all DC centres and KMS(Zerolag) Customers

Cause

    • XpressHR.EmployeePortal key is not added in super admin.

Resolution

Before 1605 Release:

  • If employee portal button is not appearing in the panel after configuring(All initial configurations) as instructed in the ONB Guides,Kindly submit an ticket to the support.

  •  After 1505 release,Key called "XpressHR.EmployeePortal key" is hidden in super admin.

  •  So only operations team can add this key and provide value as below:

  •  Example of value:https://ep-stage-onboarding10.successfactors.com/ONBPREM/xxxx

  • (xxxx-Onboarding account id).

  • Once this key has been added,Employee Portal Button will appear in the Panel.

After 1605 Release:

  • If you activate and deactivate employee portal button in superadmin--features,XpressHR.EmployeePortal key will be automatically added.

 

Keywords

KBA , LOD-SF-OBD-POR , Portal , How To

Product

SAP SuccessFactors Onboarding all versions