2396411 - Newly uploaded company Logo is not displaying on Login Page

SAP Knowledge Base Article - Public

2396411 - Newly uploaded company Logo is not displaying on Login Page

Symptom

We have uploaded a new Company Logo in our instance which is appearing in the Home page, but the Login page still shows the old Logo.

Environment

SuccessFactors: Company Logo

Reproducing the Issue

  • Login to Bizx
  • Navigate to Admin Center> Company Settings > Theme Manager
  • Select Theme in use
  • Click on Fine Tune > select Logo
  • Upload the new logo
  • The new logo appears in the home page and other pages, however on the login page it still reflects the old Logo.

Resolution

To fix this issue:

  • Login to Bizx
  • Navigate to Admin center> Company Settings > Theme Manager
  • Select Theme in use
  • Select Login Style
  • Under Login Logo, select "Use your company Logo". By choosing this option, the company logo which is appearing on your home page will be displayed on the Login page too.

You can also upload a new logo via Upload a Logo (see screenshot below), if you want to use different Logo for Login page. 

Screenshot_KBA.PNG

 

Keywords

Logo, Login page, company Logo , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611