2396255 - Broadcast Processing Did Not Finish After 60 Minutes

SAP Knowledge Base Article - Public

2396255 - Broadcast Processing Did Not Finish After 60 Minutes

Symptom

You have set up a number of broadcasts, the majority of which are running every day. Many of them fail with the message

Broadcast processing did not finish after 60 minutes.

Reproducing the Issue

  1. Go to the work center Business Analytics, view Broadcasts.
  2. Search for the respective broadcast and click on the Last Broadcast Run tab.
  3. Here you will see the message mentioned above.

This happens for many broadcasts in your system.

Cause

When you schedule a broadcast, a background job picks up all broadcasts that are scheduled for a certain time. This job places all broadcasts in a queue, to be executed one after the other. However the background job times out after 60 minutes, since this is the time of the potential next job. All broadcasts that were not executed within this hour fail with this message.

The reason why some broadcasts are not executed within one hour is a high number of scheduled broadcasts, set up for the same time.

Resolution

Please divide the broadcasts into several batches and schedule them in a way that spreads the execution over several hours.

Keywords

KBA , broadcast time out , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711