2396108 - LMS Competency Connector throws Exception 1102,1103 and 3354

SAP Knowledge Base Article - Public

2396108 - LMS Competency Connector throws Exception 1102,1103 and 3354

Symptom

The Competency Connector throws Exception 1102 (Entity does not exist.Competency ID: xxx) , 1103 (Cannot specify a NULL Key value for reference entity TEASER_NAME) and 3354 (Performance Rating levels were not provided).

Environment

LMS

b1611

Reproducing the Issue

Go to LMS > System Admin > Connectors> Competency Connector > Click View Results button > Click the View Details icon > See the error code mentioned above

Cause

-          Exception 1102 :Entity does not exist. Competency ID: xxx

Check if the Entity type is Locale. If yes, you need to map the Competency Locale with LMS language locale by adding the below property to LMS > System Admin > Configurations > System Configuration > Connector

competency.sfcompetency.field.transform.data.LOCALE.Chinese\ Taiwan=zh_TW

 

-          Exception 1103:Cannot specify a NULL Key value for reference entity TEASER_NAME

This error is thrown because you there is no value of the field TEASER_NAME. Make sure you enter some value in this field.

 

-          Exception: 3354 Performance Rating levels were not provided.

When the Competency is not imported due to other errors, system may throw this error as it doesn’t find the corresponding Performance Rating. Solving other errors first and this error will disappear as well.

Resolution

Mentioned in Cause section

Keywords

Competency Connector , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1608