- In Succession Org Chart v12, we can nominate external candidates who are present in Recruitment but there is no way to nominate new external candidate on SOC v12.
- In Succession Org Chart v11, there was an option to "Add New External Candidate" for the nomination but the same option is not available in Succession Org Chart v12.
SuccessFactors BIZX: Succession Org Chart
Reproducing the Issue
When Succession Org Chart v11 is enabled:
1: Go to Succession Org Chart and search for any position or user, say Carla Grant.
2: Click on 'Find Successor' and you would see the option to nominate candidate who is not present in Candidate database that means we can nominate candidate not part of Recruitment
When Succession Org Chart v12 is enabled:
1: Go to Succession Org Chart v12 and search for any position or user, say Carla Grant.
2: Click on 'Add Successor' and you would see the option to nominate External Candidate i.e. you can nominate only those candidates who are part of Recruitment, there is no way to nominate candidate who is not part of candidate database
Succession Org Chart v12 supports nomination of only those external candidates who are part of candidate database i.e. Recruitment. It doesn't support nomination of candidates who are not part of candidate database.
I would suggest clients to create an enhancement request for the same, please refer to KBA-2090228 on "How to create enhancement request" on the portal.
- external candidates
- external nomination
- external successors