SAP Knowledge Base Article - Public

2396085 - iContent Launch URL Prefix for each datacenter


  • The URL prefix needed to launch iContent in the Deployment Location differs between data centers
  • This KBA covers which URL prefix is needed depending on the datacenter the LMS is on


SAP SuccessFactors Learning Management System (LMS)


Below are the URL Prefixes for each respective Datacenter:

Datacenter Launch URL Prefix
DC2   /learning/user/onlineaccess/  


From all new DC8 customers (provision from 12th March 2018) need to use url prefix as -  /learning/user/onlineaccess/

There would be no change to the customers using icontent provisioned before 12th march 2018.

DC10   /learning/user/onlineaccess/  


Starting 4th January 2019 - New content will need to use updated path for the new iContent server:

DC15   /learning/user/onlineaccess/  
DC17   /learning/user/onlineaccess/  
DC18   /learning/user/onlineaccess/  
DC19   /learning/user/onlineaccess/ 




DC42  /learning/user/onlineaccess/
DC44  /learning/user/onlineaccess/

Note: If you do not see a Data Center listed here, there is no iContent server on that DC  (Ex: DC4 does not have an iContent server)

See Also

KBA 2416189 - How to setup and use iContent with SuccessFactors Learning instance - [LMS]


SF SuccessFactors LMS Learning iContent launch sftp URL Prefix CUSTOM CUSTOM_apac CUSTOM_eu CUSTOM_sha CUSTOM_br DC , KBA , LOD-SF-LMS-PCM , LMS Icontent , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , How To


SAP SuccessFactors Learning all versions