2395982 - Inactivated candidate account still appear in candidate search results

SAP Knowledge Base Article - Public

2395982 - Inactivated candidate account still appear in candidate search results

Symptom

Is there a way to remove inactive internal candidate profiles of candidate search?

Environment

SuccessFactors Recruiting  (RCM) - All versions

Resolution

The only way to have the internal candidate profiles to NOT appear on candidate search is to have the "Enable Inactive Internal User Search Index Deletion" activated on your back-end system settings (Provisioning). This is performed by the partner during the implementation process.

Be informed that you'll need to create ticket with Cloud Product Support team, after enabling this option, in case you want to delete already existing internal inactive users search index.

 

Keywords

inactive internal candidate internal candidate search results , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions