2395834 - Item Connector throwing exception Inactive revisions are not supported

SAP Knowledge Base Article - Public

2395834 - Item Connector throwing exception Inactive revisions are not supported

Symptom

Customer it is getting revision date exception while running ITEM connector.

Error message:  Inactive revisions are not supported.

item connector exception.png

 

Environment

SuccessFactors Learning Management System - LMS

Beginning in release b1511

Resolution

Mismatch between input file revision date and the item revision date that can be seen in the admin UI.

Reviewing and analyse the issue, we see a discrepancy with the revision date and it gives you this exception.

 CPNT_ID|CPNT_TYP_ID|REV_DTE|NOTACTIVE|CPNT_TITLE!##!

50439|BLENDED|OCT-28-2014 12:00:00|Y|XXXXXXXXXXXXXXXX!##!

If you go administration LMS application and go to the Learning and search for the item ID: 50439 you will see that it is OCT-28-2014 11:00:00 so that it is why you get this error.

Also note you need to enter revision date and time as per timezone of your Datacenter. i.e. If your LMS is in DC8, you need to use EST timezone while adding data in input file for Item connector.

Please modify the input file to the correct revision date in order to about this exception, that comes when item is revised and notactive is Y in input file and doesn't match the revision date.

NOTE: Please confirm the connector configuration below is enabled in your LMS environment which allows Item Connector to inactivate Item via connector.

Navigation Path: System Admin -> Configuration -> System Configuration -> CONNECTOR

item.connector.inactiveRule.updateNotActive=true

 

Keywords

  • item connector error Inactive revisions are not supported.
  • Inactive revisions are not supported item connector fail
, KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711