Custmer wants to collapse the route map on a Performance Form.
Reproducing the Issue
1/ Open any Performance Form
2/ On the Route Map section, there is no Collaspe link as the below screenshot.
3/ However other instance may have the link.
The feature "Enable Collapsible Route Map" is not enabled in Provisioning.
Please create an incident to request CS team to enable the "Enable Collapsible Route Map” from Provisioning > Company Settings
Collapse Route Map , KBA , LOD-SF-PM , Performance Management , Problem