2395481 - Cannot See The Collapse Link On the Route Map

SAP Knowledge Base Article - Public

2395481 - Cannot See The Collapse Link On the Route Map

Symptom

Custmer wants to collapse the route map on a Performance Form.

Environment

b1611

Reproducing the Issue

1/ Open any Performance Form

2/ On the Route Map section, there is no Collaspe link as the below screenshot.

no collaspe.png

 

3/ However other instance may have the link.

collapse link.png

 

Cause

The feature "Enable Collapsible Route Map" is not enabled in Provisioning.

Resolution

Please create an incident to request CS team to enable the "Enable Collapsible Route Map” from Provisioning > Company Settings

Keywords

Collapse Route Map , KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core 1608