SAP Knowledge Base Article - Public

2395432 - Curriculum Status report duplicates or repeats rows when run without Item Details

Symptom

  • Curriculum Status report duplicates or repeats rows when run without Item Details
  • Multiple rows of the same curricula are returned for a user when he/she runs the Curriculum Status report

Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

  1. Login as a Supervisor, Admin or Manager
  2. Navigate to "Reports" from My Employees > Supervisor Links tab, or from Links tile on Home page
  3. Expand Curriculum Status and Select "User Curriculum Status (CSV)"
  4. Do not check "Include Item Details"
  5. Select Self or Subordinates
  6. Note that Curriculum may be repeated multiple times

Cause

This has been tracked as a defect under LRN-15914

To note, it has been broken down into 2 issues:

  • Issue 1. When 'include item details' checkbox is not selected then If a Curriculum has 3 Items, it will appear 3 times in the report
    • This part is fixed in LRN-15914
  • Issue 2. When 'include item details' checkbox is selected then if a Curriculum only has one Item, it shows a duplicate row in the report when including Item Details i.e there is always one extra row with no Item listed
    • This is expected behavior since the report also has to display curriculum information along with item information. The row without item information is there to display the curriculum detail

Resolution

This has been corrected in b1705 Release

Keywords

SF SuccessFactors success factors learning management system LMS report duplicate duplication multiple repeat same row curriculum curricula item lines return show display appear contain LRN-15914 , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1608