- Able to access Succession Org Chart without any error but on searching any user on the search box gives the application error
- Proxy as any user and can access Succession Org Chart without any error but on searching any other user on the search box gives the application error
SuccessFactors: Succession Org Chart
Company Org Chart
Reproducing the Issue
- Login in as admin who has permission to Search all users in both Company Org Chart & Succession Org Chart
- Go to Succession Org Chart-> can access his SOC without any error
- Search for any user/position in the Search Box-> gets the applicaion error
It may be possible that Search Index is not done due to which Search Engine is not working for the Org Charts.
Clients need to open an incident with Cloud Product Support and ask Support Engineers to create Search Index for your instance.
- error on Org Chart
- application error on Succession Org Chart