2394941 - Failed to Import Overall Scores(How to only import overall score) - Performance Form

SAP Knowledge Base Article - Public

2394941 - Failed to Import Overall Scores(How to only import overall score) - Performance Form

Symptom

  • After import the overall score based on the note : https://launchpad.support.sap.com/#/notes/2076116/E, system notification indicated the import job failed.
  • Or find that the overscore is not updated accordingly after import.

Environment

  • Performance Management
  • Import Overall Scores

Reproducing the Issue

  • Go to Admin Center - Search Box -  Import Overall Scores

        cap01.png

 

  • Update the Template based on Note : https://launchpad.support.sap.com/#/notes/2076116/E, then import the csv file.

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  • Get the notification indicated that the import failed, here is the sample notificaion for the reference.
  • Subjuct :  Import Overall Scores results
    This is a system-generated mail regarding the status of the import of overall scores.
    Import File Name: templatename.csv
    Successful Imports: 0
    Failed Imports: 1
    Error encountered on these forms:
    DOCUMENT_ID: 10001
         - Unsupported rating score:  for OBJECTIVE defined in CSV file for document Id 10001
    Successful imports:

 

Cause

  • Template is not configured properly.
  • The template here is for uploading all the imformation, which need fill DOCUMENT_ID|PERFORMANCE|POTENTIAL|COMPETENCY|OBJECTIVE|USER_ID.

Resolution

  • If we need to only import partial data of this template, please exclude the column that do not have any values.
  • For example, here is the sample template that could be imported successfully.

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Keywords

Import Overall Scores , KBA , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors HCM Core 1608