2394696 - Layout of tiles and dashboards shows table not a graph

SAP Knowledge Base Article - Public

2394696 - Layout of tiles and dashboards shows table not a graph

Symptom

Dashboards and tiles show as table not as a graph for specific users:

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Environment

SuccessFactors Dashboard 2.0

Reproducing the Issue

When an affected user logs into the system the graphs of any tile and dashboard display as table.

When the affected user uses proxy onto another user the issue remains.

When another user which correct display uses proxy onto that affected user all graphs display normal.

 

Cause

The issue is caused by a setting the user activated for himself.

There are options within the system to support users with vision impairment.

These are activated by each user himself. Thus the display is correct when different users proxy onto affected users.


This can affect the graph display as well as the coloring of the whole theme.

Resolution

To resolve this please ask the user to correct his "Accessibility Settings".

The can be located under Options -> Accessibility Settings in the top right menu on the screen:

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Keywords

Dashboard Graph Missing Table Proxy , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem

Product

SAP SuccessFactors HCM Core 1608