You have selected a demand within the Resource Schedule and Actual Duration is displayed for it and you want to know where the data is fetched from.
Reproducing the Issue
- Go to the Resource Scheduler work centre.
- Select a demand from the Resource Planner.
- The Actual Duration field is displayed under the Demand tab.
- You want to know where data is fetched from for this field.
This is expected system behaviour.
The value of the field Actual Duration is fetched from the Planned Quantity field found on item level within a ticket.
KBA , LOD-CRM-EMP , Employee , How To