2394530 - Enable the feature "External Learning User"

SAP Knowledge Base Article - Public

2394530 - Enable the feature "External Learning User"

Symptom

  • How do you enable the feature "External Learning User"
  • I am unable to enable the feature "Enable External Learning User" in provisioning, the following error message is displayed - "Please make sure Data Model and Picklists are configured according to implementation documentation."
    Error.PNG

Environment

  • BizX Platform
  • Learning

Resolution

[You'll require access to Provisioning page to implement this solution or workaround.]
[Provisioning access is only granted to certified Partners and Support engineers.]
[If you don't have access, you may need to create a Support incident or request your Partner to refine your configuration.]

  • To enable the feature "External Learning User" you must contact Customer Support or a Partner.
  • Before this feature can be enabled some configuration is required for the Data Model and Picklist values.
  • Please see the document attached with instructions.
  • If the customer does not have Employee Central enabled then the "External Learning User" feature requires to load some EC product tables


NOTE:

Any changes made to picklist configuration are outside the remit of CS to provide support on.

Keywords

External learning user, picklists Data Model, plementation documentation , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-PLT-UM , User Management , Problem

Product

SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611

Attachments

External+Learning+User+Configuration.docx