2394286 - Manage Business Configuration: Error: Operation failred due to missing configuration for document storage vendor (BCUI)

SAP Knowledge Base Article - Public

2394286 - Manage Business Configuration: Error: Operation failred due to missing configuration for document storage vendor (BCUI)

Symptom

  • When importing Succession Data Model XML - the following message is returned "Operation failred due to missing configuration for document storage vendor"
  • Cannot add fields to portlets in BCUI
  • Getting an error pop-up with fingerprint=a1d84cffafb01fc1e38e3647a0f1d24c74831980
  • When trying to save a change to any element in the Manage Business Configuration tool:

DocMgmt_Error_Message.jpg

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  • Happens whenever you save a change.
  • This only occurs in a newly deployed instance.
  • When importing Succession Data Model XML - the following message is returned "Operation failred due to missing configuration for document storage vendor"

Cause

You have enabled the "Enable Document Management Service" feature in Provisioning > Company Settings, but an option has not been chosen in Admin Center > Configure Document Management.

Resolution

To resolve the error message, please follow the steps below:

 

1) Please select one of the available Vendor options in Admin Center > Configure Document Management and Save

 

BCUI_Solution.jpg

2) Once saved, the BCUI will allow you to save changes once more 

 

If you do not have permission to the Document Management Service feature, please follow article - 2355307 - How to grant RBP Permission for Document Management Service

 

NOTE: Product Support please review Internal Memo

Keywords

NullPointerException , AttachmentService.getFileLimit , attachment Service , business config UI , can't add custom field , ECT-62791 , ECT-55305, ECT-87121, a1d84cffafb01fc1e38e3647a0f1d24c74831980, fingerprint=a1d84cffafb01fc1e38e3647a0f1d24c74831980, Operation failred due to missing configuration for document storage vendor, bcui , KBA , LOD-SF-EC-BCI , BCUI & DM Config(XML) , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core all versions