SAP Knowledge Base Article - Public

2393524 - How Can Supervisor and LMS ADMIN User Check the Cancellation Reason?


When Enable Cancellation Reason is set to Yes in a Scheduled Offering, users will have to enter a Cancellation reason to cancel a registration.

How can a LMS admin user or a supervisro check the cancellation reason?




LMS b1608

Reproducing the Issue

 A user cancels a Scheduled Offering from his/her learning plan and selects a Cancellation Reason.



1/ A LMS admin user can see the cancellation reason in the Scheduled Offering record > Select Cancelled User > Hang over the Cursor on the User who cancelled the registration > Check the Cancllation reason

 Admin check cancel.png


2/ For a supervisor, currently the system doesn't support supervisors to view user's cancellation reason.



LMS Cancellation Reason , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem


SAP SuccessFactors Learning 1608