SAP Knowledge Base Article - Public

2393381 - Maximum session length for SAP Jam integrating SCI (Cloud Identity)

Symptom

I would like to set the maximum session length for SAP Jam which is connected to SCI including SSO. I tried setting the maximum session in SAP Jam admin but it is not working because the system still redirect to SSO and redirect back to JAM automatically although the time is over the limit.

I'm not sure if I need to set the maximum session length in SCI.

I already checked in SCI but could not found any option to do so.

Does anyone know about maximum session length setting in this case?

Resolution

Cloud Identity documentation states that their session timeout limit is 12 hours.

This time frame cannot currently be changed, even in a custom defined password policy (https://help.hana.ondemand.com/cloud_identity/frameset.htm?12b33953a9164b6084319f4785808a8e.html)  

Please create an enhancement request for the Cloud Idenity team or raise a formal incident under component: BC-IAM-IDS

 

 

Keywords

Maximum Session Length SAP Jam Integration SCI Cloud Identity , KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP Jam Collaboration 1608