SAP Knowledge Base Article - Public

2392094 - Re-activate a purged user via employee import feature


  • How do you re-activate a purged user via employee import?


  • BizX Platform


  • Re-activating a purged user via employee import is a new feature as part of the b1611 release. You no longer need to create a case with Customer Support to have purged users re-activated.
  • To re-activate a purged user you must do the following:
  1. Navigate to Admin Center > Update User Information > Employee Import
  2. Select "Re-activate purged users"
  3. Submit the job, the purged user will be re-activated.
  4. Please note it is only possible to re-activate a user who is soft purged via the Data Retention Management tool.
  5. When a purged user is re-activated, the user is restored with the same userID and username as before they were purged. No other employee data will be re-activated however e.g old PM forms or compensation data are not restored.


KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-DRM , Data Retention Management , How To


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