2392009 - EC data import error : A matching record does not exist in the system

SAP Knowledge Base Article - Public

2392009 - EC data import error : A matching record does not exist in the system

Symptom

Customer is trying to execute an EC import and deleting a record by using operation column with DELETE value in it.

While trying to delete the record system is throwing error : "A matching record does not exist in the system. Therefore, the delete operation cannot be performed" 

Environment

Employee central  : import employee data

Reproducing the Issue

Errror:

1.JPG

 

 

 

Cause

Observation:

1. As per handbook you have to enable the feature "Suppress update of identical records during EC import" it is under EC System and logo setting.

Go to Admin Center and Manage Company and logo settings and enable the below highlited feature

2.JPG

2. And then using  the updated template of Job History import.

Then use the DELETE operand under Operation column and import the CSV for incremental mode to update the employee records.

 

 

Keywords

record does not exist in the system identical reocrd import employee data error on incremental record , KBA , LOD-SF-EC , Employee Central , LOD-SF-EC-EDP , Employee Data Imports , Problem

Product

SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611