Customer is trying to execute an EC import and deleting a record by using operation column with DELETE value in it.
While trying to delete the record system is throwing error : "A matching record does not exist in the system. Therefore, the delete operation cannot be performed"
Employee central : import employee data
Reproducing the Issue
1. As per handbook you have to enable the feature "Suppress update of identical records during EC import" it is under EC System and logo setting.
Go to Admin Center and Manage Company and logo settings and enable the below highlited feature
2. And then using the updated template of Job History import.
Then use the DELETE operand under Operation column and import the CSV for incremental mode to update the employee records.
record does not exist in the system identical reocrd import employee data error on incremental record , KBA , LOD-SF-EC , Employee Central , LOD-SF-EC-EDP , Employee Data Imports , Problem