MDF Position : View Lineage Chart navigation via Succession Org Chart v12 doesn't work for TBH positions, works correctly for all occupied positions.
SuccessFactors BIZX: Succession
Reproducing the Issue
1. Go to Succession Org Chart
2. Search for any position filled by an incumbent (Carla Grant) and click on 'View Lineage Chart'
3. We can access Lineage Chart via SOC of Carla Grant, as below:
4. Search for any TBH (To Be Hired or Vacant position) on Succession Org Chart and click on 'View Lineage Chart' and nothing happens
Please be informed that Lineage Chart doesn't support empty or vacant MDF TBH positions because without incumbent userId, it can't render the root node by position's information. There is already an open enhancement (SCM-7752) for this gap but the fix date of this enhancement request is not yet confirmed by our engineering team.
I would suggest clients to create an enhancement request on the below link for the same:
Clients can also refer to below KBA-2344294 to know more about 'How to create an enhancement request' .
View Lineage Chart Lineage Chart for TBH , KBA , LOD-SF-SCM , Succession Management , Product Enhancement