- Story cannot be created in SAP BusinessObject Cloud as the toolbar does not appear in the browser correctly.
- Issue occurs only when logging in using Apache Reverse proxy URL.
- Similar issue observed in File menu option except that the toolbar appears in the middle of the page.
- The behavior is not related to browser version or end user rights.
- SAP BusinessObjects Cloud 2016.21.00
Reproducing the Issue
- Log in to your tenant using Apache HTTP Reverse Proxy URL.
- Go to Menu > Stories or Menu > Files.
- Observe that the Story/Files page does not appear properly.
I.e. Already created stories are not listed or the toolbar where you can create new story/upload file is missing or placed incorrectly.
Issue is related to the Apache Reverse Proxy configuration:
- "<Location /saml2/>" and "</Location>" start and end tags are missing in the main config file.
The corresponding part in the configuration file should look like:
RequestHeader unset Accept-Encoding
ProxyHTMLURLMap https://<BusinessObjectsCloudTenantServer>:443/sap /sap
ProxyHTMLURLMap http://<HanaServerPath>:<port> /<hanapath>
- SAP BusinessObjects Cloud Help portal
- SAP BusinessObjects Cloud Community Network portal
- SAP BusinessObjects Cloud & SAP Digital Boardroom Ideaplace forum (for raising enhancement requests)
- Watch these videos to help start your journey with SAP BusinessObjects Cloud
- SAP BusinessObjects Cloud new user handbook
- SAP BusinessObjects Cloud connecting to on-premise data
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