2390538 - Employee Portal pages are distorted - Onboarding

SAP Knowledge Base Article - Public

2390538 - Employee Portal pages are distorted - Onboarding

Symptom

  • Employee portal page is distorted
  • Content in the employee portal page is not displayed right

Environment

Onboarding

Reproducing the Issue

  1. Login to Employee Portal 
  2. Employee portal page looks distorted without any style and theme information

Cause

Deletion of js and css folder

Resolution

js and css folder should not be deleted. Recover the same from recycle bin :
Please find steps to find recycle bin :
1. Login with your admin account who has access to make changes in Employee portal
2. On top left corner of page , click on Admin Site Actions
3. Click Site Settings now
4. Under Site Collection Administration , there is Recycle bin option
5. Restore the deleted js and css folder

Keywords

employee portal issue js and css folder missing , KBA , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508