SAP Knowledge Base Article - Public

2388649 - Missing features in SAP Jam Post Box

Symptom

Why are buttons in comment field missing?

 

Re:  I've experienced the strange effect that comment fields sometimes lack buttons for files and media uploads. 

Sometimes buttons are visible, sometimes they're missing. I couldn't figure out any pattern. They just appear or disappear randomly.

Resolution

The UI has been updated in the 1611 release to reflect the same functionality in all areas.

When you post an update on a feed, you can include images, videos, documents, include hashtags, and @mention others using clickable icon actions on the post box. With this release, these options are now available for all other post boxes.
 
Post boxes:
The following sections now contain enhanced post boxes with image, video, document, tag, and @mention clickable icons:
- forum topic responses
- right side comments on content items that displays in a dialog box
- replies to questions within feed updates
- comments on content items

 

Please check your preview instance where 1611 is now live.

 

Please expect to see these changes in your Production instance on Monday December 5th, 2016.

 

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions