SAP Knowledge Base Article - Public

2387372 - How to include Signature into Form Template and the binding path.

Symptom

You want to use a signature in the ticket summary

Resolution

1. After opening the form template in Adobe Livecycle Designer, Add an "Image Field" in the place that you would want the signature to be displayed. This has to be an Image Field because the captured signature is stored as an Image. If you map signature data to a non-image field (eg. text field) you will get a JUNK string which is the binary representation of image how it is stored.

 

image2016-10-26 11_4_42.png 

 

 

 

2. Do the binding:

image2016-10-26 11_4_42.png

 

3. Binding path: 

1) Customer Signature: $.ServiceRequest.TicketSignature.BuyerSignature ( can also be obtained from $.ServiceRequest.SignatureBuyer) 

2) Agent Signature: $.ServiceRequest.TicketSignature.AgentSignature  

3) Technician Signature: $.ServiceRequest.TicketSignature.TechnicianSignature 

Keywords

KBA , SRD-FIN-ERM , Travel and Expense Management , How To

Product

SAP Business ByDesign all versions ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711