2386966 - Setup electronic signature within LMS

SAP Knowledge Base Article - Public

2386966 - Setup electronic signature within LMS

Symptom

Admins have setup the electronic signature in LMS and its not working as when users completing the course doesn’t get option.

Alternatively, these are the steps to follow to setup electronic signature in LMS.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

Below are the steps that needs to be followed for electronic signature to work:

1. System Admin -> Configuration -> Global Variables: Check the checkbox for 'Enable electronic signatures'.


Esig.PNG

2. Go to Item -> View All Section -> Set 'Enable electronic signature' to Yes.

Esig1.PNG

3. References > Learning > Completion Status > Search that item type completion status: You will need to check 'Enable electronic signature' checkbox.

Esig2.PNG

 Now when user access the course and compelete it, users will be given a prompt to provide the Pin to mark the course as complete.

Keywords

eSignature; electronic signature; Setup electronic signature; Global Variables; , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions