2386919 - Copy External ID from USER ID for users being synched from BizX via the SF User Connector.

SAP Knowledge Base Article - Public

2386919 - Copy External ID from USER ID for users being synched from BizX via the SF User Connector.

Symptom

How to copy a user's External ID (PERSON_ID_EXTERNAL) from USER ID field (STUD_ID) for users being synched from BizX via the SF User Connector.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Run the SF User Connector
  2. External ID (PERSON_ID_EXTERNAL) is not mapped to data file
  3. Users' External ID remains empty field

Cause

Since 1608, when users are created in the UI, the External ID field gets populated with the same value as the USER ID (PERSON_ID_EXTERNAL). This does not apply to users who are being synched from BizX via the Sf User Connector, whose External ID field remains empty.

Resolution

If you require that users coming into the system from BizX have their External ID field populated with the same value as their USER ID (STUD_ID) - and it is not mapped to either of the user data files being processed by the SF User Connector - then you can make use of the following copy property in the Connector Configuration:

sfuser.connector.copy.field.mappings=PERSON_ID_EXTERNAL=STUD_ID

What the above property will do is copy the USERID (STUD_ID) field for all the new users coming over from BizX and copy it to the corresponding user's External ID (PERSON_ID_EXTERNAL ) field.

Keywords

LMS; Connectors; SF User Connector; External IDs; PERSON_ID; USER ID; STUD_ID; copy property; sfuser.connector.copy.field.mappings; , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions