SAP Knowledge Base Article - Public

2386863 - Error: ' Connection to...Failed' when creating a model against a Salesforce connection in SAP BusinessObjects Cloud

Symptom

  • An error is received when using Salesforce Connector in a model from BusinessObjects Cloud
  • A stack trace is generated
  • Stack: 'Connection to host failed:...Unknown failure: com.simba.sap.dae.DataAccessExtensionException: Missing User/Password authentication parameters' 

Environment

SAP BusinessObjects Cloud 2016.xx.xx

Reproducing the Issue

  1. Create a connection using Salesfroce connector using Basic authentication
  2. Create a new model
  3. Select the newly created Salesforce connection

Cause

Security token provided by Salesforce is required when setting the Salesfroce Connector from BusinessObjecs Cloud 

Resolution

  1. Edit the Salesfroce connector
  2. As Password enter the password and the security token
  3. As an example if password is XX and the security token is YYYYY, please enter XXYYYYY in the password field

 

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, SFDC , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0