SAP Knowledge Base Article - Public

2386845 - emplStatus is Terminated in Extended User export file for Active user in Employee Central

Symptom

A user was rehired in Employee Central. The user is now active in EC and in Employee Export file (UDF) as well. However, the user is Inactive in Learning (LMS) and in Extended User export file.

Environment

Employee Central

Cause

Somehow the employee status sync did not flow from UDF file to LMS.

Resolution

 Admin should make some trivial change in Job Information portlet as of current date record of the impacted user from Manager Self Service (MSS) page (Take Action) to trigger HRIS Sync manually. For example, a dot (.) can be added to the Note filed. This should resolve the issue.

Keywords

Learning
LMS
UDF
Sync
HRIS_SYNCH
Synchronization , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , LOD-SF-EC , Employee Central , LOD-SF-EC-HRS , HRIS Sync , Problem

Product

SAP SuccessFactors HCM Core 1702