SAP Knowledge Base Article - Public

2386831 - Unable to find Payment_Information_Portlet in SuccessStore to generate the UI

Symptom

The entire list for Payment_Information is missing in SuccessStore.

Customer is unable to find Payment_Information_Portlet in SuccessStore to generate the UI.

Environment

Employee Central: Payment Information

Reproducing the Issue

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Cause

Currently English UK (screen capture attached) is default language which needs to be changed to English US.

Resolution

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Change the provisioning language (default language) to EN_US. If you don't have access to provisioning, contact your implementation partner. If you are not in touch with your implementation partner, raise a ticket with SAP Cloud Product Support.

Once the change is made, you will be able to access the SuccessStore content.

Keywords

SuccessStore, for Payment_Information is missing in SuccessStore, missing , KBA , LOD-SF-EC-PAY , Payment Information , Problem

Product

SAP SuccessFactors HCM Core 1708