2386830 - Work Permit Info duplicates data when hiring from Onboarding into EC

SAP Knowledge Base Article - Public

2386830 - Work Permit Info duplicates data when hiring from Onboarding into EC

Symptom

When hiring an a new employee from the Onboarding pending hires queue, the Work Permit Info portlet in Employee Central has duplicate rows of data
Work Permit fields are mapped from Onboarding to the Employee Central Work Permit Info portlet

Environment

SAP SuccessFactors Employee Central

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Set a new hire as to be hired in Onboarding
  2. Go to Manage Pending Hires
  3. Select Onboarding if not the default
  4. Select Hire for a pending hire
  5. Complete the hire process until the Job Information tab
  6. See that the data in Work Permit Info has been duplicated into two rows

Cause

This is by design when only one or two fields have been mapped from Onboarding to EC.

Resolution

For the data to not be duplicated in Work Permit Info, the following three fields must all be mapped from Onboarding to Employee Central.

  • Country
  • Document Type
  • Document Number

 Note: All Work Permit Keys must also be set to repeating in the Onboarding Data Dictionary.

Keywords

Work Permit Information , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

Product

SAP SuccessFactors HCM Core 1608