2386775 - Application Error when accessing Route Map

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2386775 - Application Error when accessing Route Map

Symptom

Appliction error occurs when accessing Route Map

Environment

  • SAP SuccessFactors HCM Cloud
  • Performance Management

Reproducing the Issue

Access Route Map and receive an application error

route map error.png

Cause

This error occurs when the route map is inactive.

Resolution

  • Go to Admin Center>Manage Route Maps
  • Check this box to make Route map Active

route map inactive.png

Keywords

manage route map error, application error, route map error, route map application error , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors HCM Core 1608