SAP Knowledge Base Article - Public

2386750 - Application error while saving termination/employment details - fingerprint=4bcb62a413914b7180f45ad0fa787287dc34cd15

Symptom

Admin gets an application error with fingerprint=4bcb62a413914b7180f45ad0fa787287dc34cd15.

Environment

Employee Central: Employment Details

Cause

retirementDate is a transient field and the data should not be set by hris sync mapping for retirementDate.

Resolution

  1. Check if the fingerprint of the error is fingerprint=4bcb62a413914b7180f45ad0fa787287dc34cd15 .
  2. If yes, then check if you had defined retirementDate standard field under hris sync mappings in Succession Data Model (SDM). If you do not have access to SDM, you can check it from Manage Business Configuration.
  3. You can also consider checking- Admin Center -> Retirement Eligibility Settings and configure the Retirement Eligibility Settings, if issue persists.
  4. If still the issue is not solved then kindly contact SAP Cloud Product Support.

Keywords

RETIREMENT_ELIGIBILITY fingerprint=4bcb62a413914b7180f45ad0fa787287dc34cd15 4bcb62a413914b7180f45ad0fa787287dc34cd15 cannot set retirementDate in UserBean , KBA , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-EC-EMP , Employment Information , Problem

Product

SAP SuccessFactors HCM Core all versions