2386337 - Inactive Items reflecting in admin view

SAP Knowledge Base Article - Public

2386337 - Inactive Items reflecting in admin view

Symptom

Previous inactive items are still reflecting in admin view of user profile, even though they are not reflecting in user learning Plan.

Environment

Successfactors Learning

Learning Management System

Reproducing the Issue

1) create an item and assign the item to user.

2) Now revise the item and ensure that below option are checked while revising an item.

 

Revise_Item.jpg

 

3) Now search for the user from admin and check on assigned item section and you will able to see both active and inactive revision.

 

Resolution

To remove inactive item after the item is revised, please run the "Curriculum/ Program Clean-up" process and also ensure that you check the option "Include free-floating Item assignments" (As shown in below screenshot).

This process will remove all the inactive item from curricula/Program/items.

Also this inacitve items will not reflect in Learning plan report as well.

 

Clean_up.jpg

Keywords

Previous Item revison Curriculum Clean up Inactive item in learning plan , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508