2386299 - Record Learning Event when content Passed/ Failed options is not working

SAP Knowledge Base Article - Public

2386299 - Record Learning Event when content Passed/ Failed options is not working

Symptom

We have a Scrom 2004 course developed and the same content is developed in multiple languages, so we want users to complete the course in one language and item should be marked as complete.

So we added the objects to item and set the Object as complete when Content Object is marked as passed. I.e. By checking the check box "Record Learning event when content passed" :

 

Scorm2004.PNG

 

And didn't enable the option "Record learning item when all content is complete" as we wanted to mark item as completed when one of the objects is completed.

Scorm20041.PNG

So when access the course and complete the content object, the objects gets marked as complete whereas item doesnt get marked as complete and doesnt move to the Learning History.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

"Record Learning event when content passed" & "Record Learning event when content failed" is only available for AICC and Scorm 1.2 version of content objects.

As your content is Scorm 2004, LMS is not marking Item as complete so you would need to either check the checkbox "Record learning event when all content is complete" or rebuild the course in Scorm 1.2 version to resolve the issue for you.

Keywords

AICC, Scorm 2004, Scorm 1.2, Record Learning event when content passed, Record Learning event when content failed, Record learning event when all content is complete , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions