SAP Knowledge Base Article - Public

2385537 - "Saving... Errors Detected" while deleting Custom Reports - [LMS]

Symptom

Receiving "Saving... Errors Detected" while deleting Custom Reports and nothing happens after that

Errors Detected.jpg

Environment

SuccessFactors Custom Reports in LMS

Cause

Issue : Importing reports with similar names creates unique workflows that share the same label_id that can cause issue when we try to remove them.

Issue Description: When a report is imported into the LMS, we have the option to rename the report. Renaming the report causes the system to recognize the report as a new report (assuming that we are giving it a name that is not in the system already) and creates a new workflow. But if we add another report with the same name, the system will create a new workflow, but the new workflow will share the label ID as the original workflow. This will cause problems later on if/when an admin tries to delete one of the similarly named reports and if we attempt to do so, we will receive a "Saving..Errors Detected" message on the Edit pop up window for all the reports with the same name as they are duplicate of one another.

DuplicateCustomReportsWithSameName.jpg

Resolution

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Regarding the reports with the issue, please unpublish those reports so that it does not show up in the list of published reports for Admin and User which they cannot run and since this is a cloud application, existence of the unpublished reports is not going to cost you anything(like, space occupied by those reports is not going to affect anything).

To Avoid this in the future, whenever you import any new reports, please make sure to provide unique names(even a slight variation would do the trick like an additional character).
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Keywords

Saving... Errors Detected, Custom Report cannot be deleted, Custom Report issue, , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions