2384783 - Job agent e-mails do not contain consistent results for the same agent

SAP Knowledge Base Article - Public

2384783 - Job agent e-mails do not contain consistent results for the same agent

Symptom

1. Jobs received in the job agent e-mails do not have consistent results.

2. The number of jobs in the search result based on "Search by keyword" and "Search by location" on the RMK career site do not match with the number of jobs in the agent e-mails though the job agent was set up with same "Search by keyword" and "Search by location" values.

 

Environment

Recruiting Marketing (RMK)

Cause

No cause. This is the expected behaviour of system per its design.

Resolution

The jobs in the agent email are the ones that are new since the last email was sent. So the user will not receive multiple agent emails that contain the same job(s), unless they have multiple agents and that job matches the rules for more than one. Agent emails, by their very nature, should not be consistent across runs.

It is fully expected that the job alerts should never be the same from one run to the next. The jobs presented are those that are new, or have been changed, since the last run. Same jobs are not sent to potential candidates over and over. In short, different days will feature different jobs.

Keywords

Job agent Job agent e-mail Agent email   , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions