Expired postings in RCM are visible on RMK career site due to which candidates encounter an unavailable job on RCM career site, while applying for job on RMK career site, and unable to complete the job application.
This results in a bad candidate experience.
Recruiting Marketing (RMK)
Recruiting Management (RCM)
Reproducing the Issue
1. A job is posted externally on External Posting/Corporate Posting with Posting End Date, say - 25th Oct, 2016 and suppose the current date is 27th Oct, 2016.
2. The job is not available on RCM external career site
3. The job still appears on RMK career site
This is because of misconfiguration at RMK end. There is a switch in RMK command center which is disabled.
The switch is called "Job Expiration On" and it works with Real Time Job Sync (RTJS) job collection method.
Please log a case with SuccessFactors Recruiting Marketing cloud support team via launchpad - "https://launchpad.support.sap.com" asking to enable the switch in command center.
The switch can be enabled in command center from the following path:
Site --> Site Setup --> Settings --> Job Expiration On
How switch works when it is enabled?
When enabled, the date listed for the Job End Date is checked during a nightly process. If that date in the field is equal or greater than the current date, the job will be made inactive.
Note: If Job Expiration is turned on and there are jobs with End Dates that occurred in the past, those jobs will become inactive during the next nightly process.
RMK, Job Posting, End Date Posting end date Expired posting , KBA , LOD-SF-RMK-INT , Integrations with RCM, SSO, MOB, ONB etc , Problem