SAP Knowledge Base Article - Public

2384746 - Jobs available on RMK career site after the posting end date in RCM

Symptom

Expired or Closed jobs in RCM are still visible on RMK career site.

Environment

SuccessFactors Recruiting Marketing

SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access RMK site
  2. Click on Search jobs button
  3. You will see on the job list many expired postings. If you click in any of them you will get the following message: "Sorry, this possition has been filled".

Cause

There are two possible causes for this issue:

  • Misconfiguration at RMK end. There is a switch in RMK command center which is disabled. The switch is called "Job Expiration On" and it works with Real Time Job Sync (RTJS) job collection method.
  • The database from RMK should be re-indexed by our Operations team

Resolution

Please submit an incident with SuccessFactors Recruiting Marketing cloud support team via launchpad providing the following information:

Company ID:

RMK site URL:

 

The switch Job Expiration On can be enabled in command center from the following path:  Site --> Site Setup --> Settings --> Job Expiration On

How switch works when it is enabled?

When enabled, the date listed for the Job End Date is checked during a nightly process. If that date in the field is equal or greater than the current date, the job will be made inactive.

 

In case the switch Job Expiration On is enabled and Real Time Job Sync is working properly the Support Team will request a Solr job index to be rebuild to the Operations team.

Note: If Job Expiration On is turned on and there are jobs with End Dates that occurred in the past, those jobs will become inactive during the next nightly process.

Keywords

RMK, Job Posting, End Date Posting end date Expired posting Job Expiration On Closed jobs showing RMK , KBA , LOD-SF-RMK-INT , Integrations with RCM, SSO, MOB, ONB etc , Problem

Product

SAP SuccessFactors Recruiting all versions