2383369 - How to close an E-verify Correct Data activity as Employee Quit Work - Onboarding

SAP Knowledge Base Article - Public

2383369 - How to close an E-verify Correct Data activity as Employee Quit Work - Onboarding

Symptom

  • Unable to close the candidate's activity with quit working during the E-verify Correct Data process.

Environment

  • E-verify Correct Data process

Reproducing the Issue

  • The candidate quit working before the manager had an opportunity to complete the E-verify Correct Data process.

Cause

  • E-verify Correct Data does not have a panel that shows quit working.

Resolution

  1. Please open a support ticket to have one of our Cloud Product Engineers kick start a new E-verify activity.
  2. You will need to delete the E-verify Correct Data activity. (The E-Verify Correct Data activity does not link to DHS so there is no issue in deleting it).
  3. Once the new E-verify activity has been kick started you can then close the E-verify activity as Quit Working.

See Also

  • E-verify Correct Data
  • New Hire Quit Working
  • E-verify

Keywords

KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions